Help
Create your account
Go to Sign in › Create one. Enter a display name, email and a password of at least 8 characters, confirm it and choose Continue. Open the verification email (check Spam or Junk) and follow the link. Your TV Wizard login is separate from your playlist provider's login.
Link a TV
On the TV choose Sign in with phone. Scan the QR code with your phone, or open the address shown and type the 6-letter code. You can also sign in with email and password on the TV.
Add an Xtream Codes source
Dashboard › Playlists & sources › Add playlist › Xtream Codes login. Enter the server address (http://host:port), username and password from your provider in their own fields. If you paste a whole get.php link, it is split for you.
Add an M3U playlist URL
Choose M3U playlist URL and paste the address. Guide addresses in the playlist header (url-tvg / x-tvg-url) are used automatically; you can add more under Guide sources.
Add a Stalker Portal source
Choose Stalker portal, enter the portal address (often ending in /c/) and the MAC address registered with your provider. Some providers also need a serial number, device IDs or a signature under Advanced.
Restart or catch up a programme
In the guide, open a past programme on a channel with catch-up (marked with the catch-up icon) and choose Play catch-up, or choose Play from start on the current programme.
Audio tracks and subtitles
While watching press OK (or tap) to show the controls, then choose Audio & subtitles. Defaults per language are under Settings › Playback.
Favorites and recent viewing
Long-press OK on a channel and choose Add to favorites. Favorites, History and Recent channels appear at the top of the guide sidebar and sync to your other devices.
Reminders and alerts
Open a future programme in the guide and choose Set reminder. On phones allow notifications when asked.
Reset a forgotten profile PIN
On the PIN screen choose Forgot PIN? and enter the account password, or edit the profile on the website.
Fix a problem
Settings › Support › Report a problem sends a report with device details (connection secrets are removed). Most playback problems come from the source: try another channel, Settings › Playback › Live format, or check the source on the website.
Still stuck? Email [email protected].